About Us

FREQUENTLY ASKED QUESTIONS

What services do you provide?

We provide security protection and private investigation services, ranging from static and mobile guards through to corporate fraud inquiries and surveillance of suspects.
Where are you located?

Our main office and operations base is in Kuala Lumpur, Malaysia.
Which locations do your services cover?

Our security protection and investigation services are available across Malaysia, we operate throughout Peninsula Malaysia plus Sabah and Sarawak.
Who are your clients?

Details of our client base are confidential for understandable reasons. We work for a range of Malaysian companies including listed companies through to SMEs plus several foreign MNCs operating in Malaysia.
Are you licensed to provide security and investigation services in Malaysia?

Yes we are fully licensed by the Malaysian Ministry of Home Affairs under Private Agency under Section 3, Private Agency Act 1971.
Do your guards carry firearms?

No, our guards are not authorised to carry firearms.
What experience do you have in the security and investigation industry?

Our personnel draw on a wide spectrum of prior experience, ranging from working with government agencies in the fields of defence, key points security and border protection through to commercial investigations for corporate clients.
What is your schedule of fees, how do you your charge for your security and investigation services?

We have several fee charging models depending on the type of task involved and the likely duration to complete the project. Our charges may be hourly / daily or else a set amount per project plus disbursements. We seek to provide the client with best value for money and will discuss the various options with the client before issuing a proposal.
Do you a charge a fee for meeting with a prospective client?

We generally provide a free, no obligation consultation phone call or meeting with a prospective client. However, if we are required to lengthy travel to the meeting or else need to expend a significant amount of time to attend, we may request our costs to be covered by the prospective client.
How to contact you for a consultation regarding a security or investigation project?

Please go to our Contact Us page for our current contact details. or email us at info@dkhanaservices.com.my